RL-Forum Posting Issues

Ondina D.F.'s Avatar

Ondina D.F.

31 Oct, 2011 09:54 AM

Hi robotlegs-staff,

From time to time some posts can’t be opened. They are listed under “Recent Discussions”, when you access the forum in the browser. Usually, they land on the last page of “Problems” or “Questions” and in the column “Latest Post” the author is marked as anonymous.
Normal users don’t get notified via email or rss feeds about these posts, so we can see them only in browser under Recent Discussions. Since this list shows only 5 items at a time, the “anonymous” posts disappear quickly. These posts aren’t spam (I guess), but it seems that the tender spam-filter is marking them as such.
A recent anonymous post:
What is the best practice to filter data? Brean under Questions: http://knowledge.robotlegs.org/discussions/questions?page=23

I know that you are very busy with robotlegs2 right now, but when you get a chance, could you take a look at this issue?

Thank you,
Ondina

  1. Support Staff 1 Posted by Till Schneidere... on 31 Oct, 2011 04:12 PM

    Till Schneidereit's Avatar

    Hey Ondina,

    thanks for noticing this problem.

    as a matter of fact, I don't get notifications about these issues,
    either. I'm not entirely sure what's going with them.

    I'll try to find out how they come to be and what we can do against that.

    thanks again,
    till

  2. Support Staff 2 Posted by Ondina D.F. on 31 Oct, 2011 04:45 PM

    Ondina D.F.'s Avatar

    Hi Till,

    Thank you for the swift answer and for taking the time to solve this:)
    I found a thread on tender support forum about such posts (That discussion is awaiting moderation)
    https://help.tenderapp.com/discussions/problems/2576-discussion-awa...

    where it says:
    “It's not a real moderation, it's just a delay on anonymous or unactivated accounts “
    Not sure if that’s of any help to you, but it’s obviously a tender issue.

    Cheers,
    Ondina

  3. Ondina D.F. closed this discussion on 31 Oct, 2011 04:45 PM.

  4. Till Schneidereit re-opened this discussion on 31 Oct, 2011 05:09 PM

  5. Support Staff 3 Posted by Till Schneidere... on 31 Oct, 2011 05:09 PM

    Till Schneidereit's Avatar

    Ah, I just figured it out: The discussions get marked as spam, causing
    them to be hidden quite well.

    Unfortunately, I can't find a way to be notified of new messages that
    are marked as spam, so I don't know how to work around this issue on a
    permanent basis.

    I have marked all current spam messages as ham, though.

  6. Ondina D.F. closed this discussion on 01 Nov, 2011 11:45 AM.

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